How can we help you?
Our team of specially selected partners are what make each brand unique.
Commerce Support
Our team of specially selected partners are what make each brand unique.
Manage your orders
Need assistance managing your
Track Order
Monitor your shipment's progress in real-time.
Cancel Order
Cancel your order's fulfilment within 24 hours of purchase.
Upgrade Shipping
When time is of the essence, trust us to deliver.
Return Order
We're here to address any issues & ensure satisfaction.
Product Help
Find product docs, get help with lost digital downloads.
Verify Order
Validate your purchase and ensure authenticity.
Product Help
Need assistance managing your orders? This is the right place to be!
Billing Support
Please allow us to help you work out any billing issues.
Report
Please allow us to help you work out any billing issues.
Copyright
Please allow us to help you work out any billing issues.
Design & Marketing Support
Our team of specially selected partners are what make each brand unique.
Websites & Hosting
Website support coming soon.
Marketing Support
Marketing support coming soon.
Lost Design Assets
Digital support coming soon.
Business Support
Domain Support
Domain support coming soon.
Advertising Support
Ad support coming soon.
Business Resources
Resource support coming soon.
Cancel your order
We understand that plans can change, and we're here to assist you in processing your cancellation as smoothly as possible. Note that cancellations may be subject to certain conditions, depending on your order's status.
*There is a 24 hour window to cancel your order after purchasing.
Return A Product
If you need to return a product, please follow the steps outlined on this page. We aim to make the return process as easy as possible. Be sure to review our return policy for eligibility before innitiating your return.
*Please see store's website to learn more about our return policy for your product.
Upgrade Shipping
Our reliable and efficient express shipping service ensures your packages reach their destination swiftly and securely.
*Most items are shipped from South West United States (CA,NV,TX).
We guarentee 2-3 day delivery with domestic orders. International orders 3-5 days.
Verify Purchase
Use this page to verify and authenticate your digital product purchase. Simply enter your details to confirm your purchase and ensure you have a genuine digital product from Nevit.
*Digital Product use only. Verification
Track your Order
With our advanced tracking system, you can monitor your shipment's progress in real-time, giving you peace of mind.
*You will receive your tracking link via email within 12 hours
or as soon as it becomes available to us.
Customer Support
Have a question? We're here to help! Our friendly and knowledgeable customer support team here at
*You will receive a response email within 24 hours.
Press Inquiries
Our team loves working with journalists from around the world to share unique and compelling stories. If you are a member of the media and would like to talk with us about anything, please get in touch with us via this form or by contacting the email below.
*Only press inquiries will receive a response. If you’re a customer in need of support, please contact us here.
Advertise with us
Promote your brand across our network of high-traffic websites owned by Nevit. Apply now to have your ad graphic featured and reach thousands of engaged visitors daily.
*Have questions about our websites or ad slots? Please feel free to contact us any time.
Report an Issue
If you have encountered any issues with our products, services, or interactions, we encourage you to report them using the form below. At Nevit, your feedback is invaluable to us as it helps us maintain and improve the quality of our offerings. Whether it's a technical glitch, a billing discrepancy, or a service concern, we're here to listen and resolve it as quickly as possible. Please provide as much detail as you can, and our support team will be in touch shortly to assist you. Thank you for helping us serve you better!
*Only valid reports will receive a response. If you’re a customer in need of support, please contact us here.
DMCA Notice Form
If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our designated copyright agent with the following information:
*Only valid DMCA Notices will receive a response. If you’re a customer in need of support, please contact us here.
Find Product Docs
Looking to find documentation for your digital/virtual product? This is the place to be!
Submit DMCA Notice
This website qualifies as a Service Provider within the meaning of 17 U.S.C. 512(k)(1) of the Digital Millennium Copyright Act. Accordingly, it is entitled to certain protections from claims of copyright infringement under the DMCA, commonly referred to as the safe harbor provisions. We respect the intellectual property of others, and we ask our users to do the same. Accordingly, we observe and comply with the DMCA, and have adopted the following Notice and Takedown Policy relating to claims of copyright infringement by our customers, subscribers or users.
If you believe that your work has been copied in a way that constitutes copyright infringement, please provide Our Designated Copyright Agent (identified below) with the following information:
An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
Description of the copyrighted work or other intellectual property that you claim has been infringed;
A description of where the material that you claim is infringing is located on the site (preferably including specific url’s associated with the material);
Your address, telephone number, and email address;
A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and,
A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.
Submitting your Notice of Claimed Infringement
You may send your Notice of Claimed Infringement by using the following options:
Take Down Procedure
We reserve the right at any time to remove any material or activity on our site and material claimed to be infringing or based on facts or circumstances from which infringing activity is apparent. It is our policy to terminate the account of repeat copyright infringes, when appropriate, and we will act expeditiously to remove access to all material that infringes on another’s copyright, according to the procedure set forth in 17 U.S.C. §512 of the Digital Millennium Copyright Act (“DMCA”).We reserve the right to modify, alter or add to this policy, and all users should regularly check back to these terms and conditions to stay current with any such changes.
Received a DMCA Notice from Nevit?
If you’ve received a Digital Millennium Copyright Act (DMCA) notice from Nevit, it means that we have identified copyrighted material being used without authorization on your website, platform, or content. Below are the next steps you can take to address this issue.
Why Did You Receive This Notice?
Nevit actively protects intellectual property, ensuring that copyrighted materials belonging to us or our clients are not used without permission. A DMCA notice is sent when we detect unauthorized use of protected content.
Next Steps
1. Review the Claim. Check the notice details carefully. The DMCA notice includes the specific content in question and where it was found.
2. Remove or Disable the Content. If the claim is valid, promptly remove or disable access to the copyrighted content to comply with the DMCA.
3. Respond to the Notice. You may reply to our notice confirming that the content has been removed or requesting clarification.
4. File a Counter-Notice (If You Disagree). If you believe the claim was made in error or that you have a legal right to use the content (e.g., fair use, license, or ownership), you can file a counter-notice. This should include:
Your contact information.
A statement under penalty of perjury explaining why you believe the claim is incorrect.
Your consent to the jurisdiction of the appropriate courts.
5. Seek Legal Advice (If Needed). If you are unsure how to proceed, consider consulting an attorney to understand your rights and obligations.
Contact us
If you have questions regarding the notice or need assistance, please reach out to our compliance team at:
By addressing the issue promptly, you can avoid potential legal consequences and ensure compliance with copyright laws.
Lost your Digital Download?
Thank you for purchasing our digital product! We understand that losing your download can be frustrating, but don't worry. This documentation page will guide you through the necessary steps to recover your lost digital product download. Please follow the instructions below to get your product back.
Step 1: Check your Email
Start by checking the email address you used during the purchase. Look for an email from our company containing the subject line related to your purchase.
Search your inbox and spam or junk folders for any emails related to your purchase, including order confirmations or download links.
If you find an email with a download link, open it and proceed to Step 3. If not, proceed to Step 2.
Step 2: Contact Customer Support
If you couldn't locate the email with your download link, it's time to contact our customer support team.
Provide the customer support representative with your order details, such as the order number, email address used for purchase, and any other relevant information.
Explain that you have lost your digital product download and request assistance in retrieving it.
Our customer support team will verify your purchase and assist you in recovering your download link.
Step 3: Accessing Your Account (if applicable)
If you created an account during the purchase process, log in to your account on our website.
Once logged in, navigate to your account dashboard or order history section.
Look for a section related to digital products or downloads.
Check if your purchased product is listed along with a download button or link.
If you find the download link, click on it to initiate the download process.
If the download link is not available, proceed to Step 4.
Step 4: Repurchase or Request a New Download Link
In case the previous steps did not help you retrieve your digital product download, there are two options available:
Repurchase: If your purchase is eligible for a repurchase, you can proceed with buying the product again. Please note that this option may involve additional costs.
Request a New Download Link: Contact our customer support team again and explain that you were unable to locate your download using the previous steps. They will assist you in generating a new download link or provide alternative solutions.
Losing your digital product download can be frustrating, but with the help of this documentation, you now have a clear path to recover it. Remember to check your email first, contact customer support if needed, and utilize your account dashboard if applicable. In the rare event that none of these options work, you can either repurchase the product or request a new download link through our customer support. We apologize for any inconvenience caused and thank you for your understanding.

Etsy Digital Downloads
Thank you for purchasing a digital product on Etsy! We understand that not being able to find your download can be frustrating, but don't worry. This documentation page will guide you through the necessary steps to locate your digital download on Etsy. Please follow the instructions below to retrieve your product.
Step 1: Check Your Etsy Account
Start by logging in to your Etsy account using the same credentials you used for the purchase.
Once logged in, click on your profile icon at the top right corner of the Etsy website.
From the drop-down menu, select "Purchases and reviews" or a similar option.
On the "Purchases and reviews" page, you will find a list of your recent purchases on Etsy.
Step 2: Locate Your Digital Purchase
In the "Purchases and reviews" section, locate the specific purchase that includes the digital product you are looking for.
If you have many purchases, you may need to use the search or filter options available on the page to narrow down the results.
Once you find the relevant purchase, click on it to open the order details.
Step 3: Accessing the Digital Download
Within the order details, look for a section related to the digital product or download.
If the seller has provided a digital download, there should be a button or link labeled "Download" or "Download Files."
Click on the provided download button or link to initiate the download process.
Depending on your browser and device settings, you may be prompted to choose a location to save the downloaded file.
Step 4: Contact the Seller for Assistance
If you followed the previous steps but still cannot find the digital download, it is recommended to contact the seller directly.
On the same order details page, look for a "Contact Seller" or "Message" button.
Click on the button to open a conversation with the seller.
In your message, explain that you purchased a digital product but cannot find the download link on Etsy.
Provide the seller with relevant details such as your order number, the product you purchased, and any other information that may help them locate your purchase.
Wait for the seller to respond and assist you further.
*We recommend contacting us directly on Etsy.
We understand that not being able to find your digital download on Etsy can be frustrating. However, by following the steps outlined in this documentation, you should be able to locate your purchase successfully. Remember to check your Etsy account for the purchase, locate the digital product within the order details, and initiate the download process. If you still encounter difficulties, don't hesitate to contact the seller directly for assistance. We apologize for any inconvenience caused and thank you for your patience.
Why did Nevit charge my credit card?
Hello, you are probably here because you found a charge on your credit card and are wondering where it came from.
Here we will attempt to solve that mystery for you.
What is Nevit?
Nevit manages a vast portfolio of ecommerce websites. We are responsible for providing all of our visitors and customers with the best possible shopping experience.
Why are you charging us?
You or someone in your household may have purchased a product from an online store managed by Nevit. You can review our full list of managed sites here.
Doesn’t ring a bell?
If the product name does't ring a bell, you may want to ask around your household or workspace. Chances are that someone else in your household or workspace purchased the product.
Can we get a refund?
Most charges are non-refundable. Please review our refund policy for more details.
Any further questions?
You can contact us and we’ll get back to you as quickly as we can.
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